Bethanie Skalicky
Event Specialist
West Des Moines,IA
Summary
Highly skilled event specialist with a Bachelor's degree in Event Management and over 3 years of experience in planning, coordinating, and executing a wide range of events. By adapting and managing all events logistics, from initial planning stages through to final execution, ensuring memorable guests experiences, notably at Big Cedar Lodge. Exceeding in high-pressure environments, prioritizing organizational skills and dedication to customer satisfaction. As well as extensive experience in customer service and event management. Eager to expand my expertise in a dynamic event coordination role to drive success and exceed client expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Samurai Sushi and Hibachi
West Des Moines, IA
08.2023 - Current
- Performed opening and closing duties, such as setting up the dining area, and restocking supplies.
- Enhance the dining experience with proactive customer satisfaction checks, resolving issues swiftly.
- Provided exceptional service to a high volume of daily customers.
Sales Associate
Orangetheory Fitness
West Des Moines & Ames
08.2022 - 01.2024
- Drove studio operations and sales by delivering top-tier customer service and cultivating strong member relationships, contributing to team sales goals.
Special Events and Bar Manager
Adventureland Resort
Altoona, IA
05.2023 - 08.2023
- Managed day-to-day operations, including opening and closing duties, and scheduling employee shifts.
- Organize and coordinate groups into over 45 cabana rentals daily by checking people in, answering phone calls, managing refunds, and booking rentals throughout the summer.
- Led event planning and execution, including high-profile concerts, ensuring seamless operations, and exceptional guest experiences.
- Help plan and assist with Oktoberfest, Phantom Fall Fest, and Kids Fest.
Special Events and Activities Intern
Big Cedar Lodge Resort
Ridgedale, MO
05.2022 - 08.2022
- Collaborated with other departments to ensure that activities aligned with a wide range of interests for everyone.
- Assisted in developing activities for residents, including arts and crafts, physical fitness classes, educational workshops, and social outings.
- Coordinate and organize where all events will be held, the time, and know how many guests can or will attend.
- Operate and organize multiple events around the resort, delegate duties to support staff, and oversee their performance and interactions with guests.
- Developed strategies to increase engagement in organized programs and events.
Premium Suite Attendant
Levy Restaurants
Ames, IA
07.2021 - 05.2022
- Delivered specialized catering services for Iowa State athletes, adhering to dietary needs, and ensuring high-quality dining experiences.
- Replenished buffet items as needed during events to maintain the freshness and quality of food items.
- Coordinate with kitchen staff to deliver an accurate food order for special events before performances, or within the athletes' specific, timed, scheduled practices.
Sales Associate
TJ Maxx
Ankeny & Ames, IA
08.2019 - 01.2022
- Greeted customers, and provided exceptional customer service.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Handled returns and exchanges according to company policies.
- Organized stockroom shelves according to size, color, or style.
Education
Bachelor's Degree -
Iowa State University
Ames, IA05.2023
Associate Degree -
Des Moines Area Community College
Ankeny, IA05.2020
High School Diploma -
Madrid High School
Madrid, IA05.2018
Skills
- Customer service and client relations
- Event Coordination
- Conference preparations
- Events logistics management
- Special events planning
- Vendor management
- Detail-oriented
- Self-directed problem solver
- Effective Written Communication
- Ability to learn quickly
Accomplishments
- Worldwide solo traveler
- Crafted detailed event choreography to enhance overall flow and engagement
- Responsibilities include coordinating with entertainment vendors to provide immersive experience
- Integrating and designing the events decor and aesthetics to make sure every visual element aligns with the objective and atmosphere of the conference.
Certification
- CVENT
Timeline
Server
Samurai Sushi and Hibachi
08.2023 - Current
Special Events and Bar Manager
Adventureland Resort
05.2023 - 08.2023
Sales Associate
Orangetheory Fitness
08.2022 - 01.2024
Special Events and Activities Intern
Big Cedar Lodge Resort
05.2022 - 08.2022
Premium Suite Attendant
Levy Restaurants
07.2021 - 05.2022
Sales Associate
TJ Maxx
08.2019 - 01.2022
- CVENT
Bachelor's Degree -
Iowa State University
Associate Degree -
Des Moines Area Community College
High School Diploma -
Madrid High School
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