Bethann Encarnacion
Stony Point,NY
Summary
Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail. Competent Accounts Receivable Specialist bringing Number years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.
Overview
29
29
years of professional experience
Work History
Collections Specialist
New City Funding Corp
Stony Point, NY
06.2011 - 10.2022
- Negotiated to collect balance in full.
- Researched accounts and completed due diligence to resolve collection problems.
- Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
- Reduced delinquency rates by implementing effective collection strategies and maintaining consistent follow-up procedures.
Accounts Receivable and Billing Clerk
Meditab Consulting Inc
Nanuet, NY
06.1993 - 10.2010
- Boosted team efficiency through collaboration with colleagues to identify areas for process improvement in the accounts receivable department.
- Assisted with account setup, ensuring all necessary information was collected and inputted correctly to facilitate accurate invoicing and payment processing.
- Contributed to accurate forecasting by providing timely information on expected cash inflows from customers'' payments.
- Processed vendor and supplier payments on weekly basis.
Education
Advanced Math
Rockland Community College
Suffern, NYHigh School Diploma - Advanced Math
North Rockland High School
Thiells, NY06.1982
Skills
- Customer research
- Social Perception
- Account Review
- Environmental Monitoring
- Collections specialist
- Accounts receivable
Timeline
Collections Specialist
New City Funding Corp
06.2011 - 10.2022
Accounts Receivable and Billing Clerk
Meditab Consulting Inc
06.1993 - 10.2010
Advanced Math
Rockland Community College
High School Diploma - Advanced Math
North Rockland High School