Bethany Bradshaw
Houston,TX
Summary
Passionate, well-rounded leader possessing experience in both sales and merchandising roles within the retail industry. Dedicated to developing best practices for business processes and customer service. Exhibits strong communication and analytical skills to manage multiple tasks with competing priorities.
Overview
8
8
years of professional experience
Work History
Brand Ambassador
BOLL & BRANCH
2023.07 - Current
- Deliver genuine, memorable experiences to both new and existing clients by educating them on processes and products that set us apart within the industry to establish both brand recognition and lasting relationships
- Support with new store openings and develop resources to foster maintenance of visual and operational standards
Team Lead, Operations
CRATE & BARREL
2023.01 - 2023.08
- Manage scheduling and training while improving morale by creating employee recognition and rewards practices
- Count inventory, resolve discrepancies, and complete paperwork to keep system accurate and current
Team Lead, Sales
CRATE & BARREL
2021.02 - 2022.12
- Build and maintain effective relationships with peers and upper management to drive team success toward common sales, customer service, and operational goals
- Monitor team progress and individual daily performance to foster growth and development using constructive coaching techniques
Kitchen Specialist
CRATE & BARREL
2020.09 - 2021.01
- Increase company revenue from 15-70% each week through performing upselling techniques and renovating department visuals to contribute fresh and continuous inspiration for customers
- Maximize team performance by maintaining accurate knowledge of available merchandise and creating additional resources to educate new employees around product knowledge
Bra Fit Specialist
TOMMY JOHN
2019.11 - 2020.07
- Create training resources and SOP's to be used within existing brick-and-mortar locations while sharing customer feedback with corporate to enhance merchandise technology and marketing methods
Bra Fit Expert
VICTORIA'S SECRET
2016.09 - 2019.11
- Study daily, weekly, and monthly reports of store performance in order to draft reviews evaluating the store’s strengths and opportunities - utilized during management meetings
Sales Associate
VICTORIA'S SECRET
2016.06 - 2016.08
- Balance multiple clients and maintain visual displays while exceeding customer expectations with product knowledge and personalized recommendations
Education
FRENCH STUDIES AND MARINE BIOLOGY; CTI PROGRAM
UNIVERSITY of TEXAS
Austin, TXAssociate of Science -
LONE STAR COLLEGE
Houston, TX08.2020
Skills
- Brand Awareness
- Customer Relations
- Revenue Generation
- Project Management Experience
- Inventory Control
- Data Analysis and Reporting
- Staff Training
- Teamwork and Collaboration
- Effective Communicator
- Strong Interpersonal Skills
Timeline
Brand Ambassador
BOLL & BRANCH
2023.07 - Current
Team Lead, Operations
CRATE & BARREL
2023.01 - 2023.08
Team Lead, Sales
CRATE & BARREL
2021.02 - 2022.12
Kitchen Specialist
CRATE & BARREL
2020.09 - 2021.01
Bra Fit Specialist
TOMMY JOHN
2019.11 - 2020.07
Bra Fit Expert
VICTORIA'S SECRET
2016.09 - 2019.11
Sales Associate
VICTORIA'S SECRET
2016.06 - 2016.08
FRENCH STUDIES AND MARINE BIOLOGY; CTI PROGRAM
UNIVERSITY of TEXAS
Associate of Science -
LONE STAR COLLEGE
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