Summary
Overview
Work History
Education
Skills
Timeline
background-images

Bethany Dinicola

New Plymouth,ID

Summary

i am a hard worker who takes pride in my work. I pay attention to safety and work protocols. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Focused on applying strong multitasking and problem-solving abilities to new opportunities. Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Excels in cash handling, customer interaction, and problem-solving

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Stinker Gas Station
10.2024 - Current
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Handled money transactions, lottery transactions,
  • Have been trained in a lead position, taught proper refund method for card or cash transaction. Wasting food properly and keeping track of waste. How to find Store schematics and do new set ups.

Dairy worker/ trainer

Teunissen dairy
12.2021 - 10.2024
  • I work at the calf ranch, managing and taking care of the babies from birth to 3.5 months old
  • Responsibilities include feeding, providing medicine, maintaining a clean environment, and training new night shift workers on safety and procedures.
  • Operated various farm equipment for tasks such as feeding, milking, and cleaning to maintain productivity standards.
  • Ensured compliance with industry regulations and standards through diligent record-keeping and adherence to protocols.
  • Provided excellent animal care by administering medications, vaccinations, and treatments under veterinarian guidance when necessary.
  • Contributed to team success by training new employees on proper dairy procedures and practices.
  • Participated in regular farm meetings to discuss progress, challenges, and strategies for continuous improvement.
  • Maintained accurate records of milk production, animal health, and inventory to provide reliable data for decisionmaking.

Installer of fiber optic

Fiber 1
07.2019 - 04.2020
  • Worked as part of a team to install and connect fiber optic lines, including locating, digging, cutting, and ensuring proper installation and functionality for customers.
  • Demonstrated commitment to quality workmanship by following established procedures and guidelines for the installation, testing, and maintenance of fiber optic networks.
  • Kept current on industry developments and advancements in technology relevant to the field of fiber optics installation.
  • Continuously developed professional skills through participation in industry training programs and workshops related to fiber optics.
  • Ensured optimal signal transmission by skillfully splicing and terminating fiber optic cables.

Server

CiCis Pizza
02.2012 - 08.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

GED -

BSU Community College
Nampa, ID
08.2008

Skills

  • Critical thinking
  • Time management
  • Leadership
  • Safety Procedures
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cash Register Operation
  • Basic Math Competence
  • Merchandise Restocking

Timeline

Customer Service Representative

Stinker Gas Station
10.2024 - Current

Dairy worker/ trainer

Teunissen dairy
12.2021 - 10.2024

Installer of fiber optic

Fiber 1
07.2019 - 04.2020

Server

CiCis Pizza
02.2012 - 08.2015

GED -

BSU Community College

Similar Profiles

CREATE PROFILE
Bethany Dinicola