Summary
Overview
Work History
Skills
Certification
References
Timeline
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Bethany Finch

Fuquay-Varina,NC

Summary

Upbeat and customer-focused with nineteen years of experience in sales environments. Flexible and approachable, with strong communication, and management skills. Delivers memorable client experience through welcoming interactions and commitment to product knowledge. Enjoys maintaining relationships with clients and coworkers to promote a positive company experience for all.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Real Estate Broker

ESP Realty
Apex, NC
12.2022 - Current
  • Researched neighborhoods or communities for clients who are interested in purchasing a new home by gathering information about schools, crime rates, commute times.
  • Analyzed housing markets and identified potential buyers.
  • Checked work completed by loan officers, attorneys or other professionals to verify proper performance.
  • Gave buyers physical and virtual tours of properties.
  • Generated business using proven tools, systems and training.
  • Maintained relationships with current and prospective clients by providing exceptional customer service throughout the transaction process.
  • Monitored progress of transactions from start-to-finish including staying abreast of any changes or issues that arose during the process.
  • Negotiated offers between buyers and sellers in order to reach an agreement on price and terms of sale.

Executive Assistant

Gilliam and Associates Realty
Apex, NC
06.2019 - 08.2022
  • Created and maintained up-to-date records related to client accounts and transactions.
  • Managed company transactions daily.
  • Took detailed notes in meetings and disseminated information afterward.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of broker in charge.
  • Researched and prepared information for buyer/seller presentations and attended meetings to support broker.
  • Planned and hosted event for clients/ future clients.
  • Managed and produced content for social media, email list and all forms of marketing.

Store Manager

My Girlfriend's Closet
Apex, NC
06.2008 - 06.2018
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Developed strategies to maximize sales and profitability.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and customer experience.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Delegated work to staff, setting priorities and goals.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Hired, trained and mentored associates to teach daily tasks, procedures and exceptional customer service.

Personal Assistant

Pamela Potts
Cary, NC
01.2006 - 12.2008
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Managed household inventory and maintenance family schedules.
  • Assisted with special projects as needed by researching, making calls, organizing projects, and summarizing findings.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Organized work projects around client's house.
  • Maintained confidential files related to personnel records or other sensitive information.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.

Skills

  • Staff Management
  • Sales Expertise
  • Exceptional Customer Service
  • Teamwork and Collaboration
  • High-Energy Attitude
  • Open minded and eager to learn

Certification

  • NC Real Estate License 2020-current

References

Pamela Potts. Compassion Healthcare. (912) 712-8134. ppotts01@comcast.net

Gina Gilliam. Gilliam and Associates Realty. (919) 274-4462. gina@homefoundhere.com

Lois Cozart. My Girlfriend's Closet. (919) 201-0923. loiscozart@gmail.com

Timeline

Real Estate Broker

ESP Realty
12.2022 - Current

Executive Assistant

Gilliam and Associates Realty
06.2019 - 08.2022

Store Manager

My Girlfriend's Closet
06.2008 - 06.2018

Personal Assistant

Pamela Potts
01.2006 - 12.2008

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Bethany Finch