Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Flanagan

Pendleton,OR

Summary

Motivated student seeking opportunity to gain hands-on experience and apply training. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager excited to learn from professionals.

Overview

2
2
years of professional experience

Work History

Caregiver

Suttle Care
Pendleton, OR
06.2021 - 04.2022
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.

Customer Service Associate

TRIGGER MEMORY CO LLC
Pendleton, United States
12.2020 - 10.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Cashier

Short Stop
Pendleton, Oregon
01.2021 - 07.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor of Science - Business

Eastern Oregon University
La Grande, OR
06.2024

Associate of Science - Business

Blue Mountain Community College
Pendleton, OR
06.2022

High School Diploma -

Baker Web Academy
Pendleton
06.2020

Skills

  • Customer Data Confidentiality
  • Data Entry and Maintenance
  • Upselling Products and Services
  • Customer Retention Strategies
  • Understanding Customer Needs
  • Presenting Solutions
  • Calm and Professional Under Pressure
  • Microsoft Access

Timeline

Caregiver

Suttle Care
06.2021 - 04.2022

Cashier

Short Stop
01.2021 - 07.2021

Customer Service Associate

TRIGGER MEMORY CO LLC
12.2020 - 10.2021

Bachelor of Science - Business

Eastern Oregon University

Associate of Science - Business

Blue Mountain Community College

High School Diploma -

Baker Web Academy

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Bethany Flanagan