Bethany Flores
Kansas City,MO
Summary
At Texas Roadhouse, I excelled as a Server Trainer, leveraging my exceptional communication skills and training expertise to mentor new hires into proficient team members. My adeptness in menu memorization and safe food handling ensured high standards of service, significantly enhancing customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Server Trainer
Texas Roadhouse
Bountiful, UT
10.2019 - 01.2025
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
High School Diploma -
Bountiful High School
Bountiful, UT05-2021
Skills
- Effective time management
- Menu memorization
- Safe food handling
- Order accuracy
- POS system proficiency
- Cash handling
- Server etiquette
- Exceptional communication
- Training expertise
Timeline
Server Trainer
Texas Roadhouse
10.2019 - 01.2025
High School Diploma -
Bountiful High School