Job Search Status
Open to workDesired start date: Flexible
Open To Work
Bethany Martinez
Davenport,IA
Work Preference
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Receptionist
Care Animal Center
03.2023 - 03.2024
- Checked clients in and out, assisted with medication filling and cleaning.
- Scheduled surgeries and appointments, and closed books at the end of the day.
- Created spreadsheets for euthanasia and client referrals using Excel.
Office Support Staff
New Horizon Kennel
08.2022 - 03.2023
- Greeted and processed arriving and departing guests, calculated and collected payments.
- Handled electronic and phone inquiries and reservations efficiently.
- Educated and shared information with new and existing clients, promoted services and products, and conducted facility tours.
- Utilized skills such as active listening, multi-tasking, and creativity.
Probation and Parole support staff
WDOC
12.2021 - 05.2022
- Assisted agents with PSI investigations and communicated with judges, county attorneys, and defense attorneys.
- Filed and typed court documents, handled new probation check-ins, and set them up in Monitor.
- Created spreadsheets to monitor agent caseloads and assisted in finding new office space.
Pretrial Services Case Manager
Yellowstone County
02.2021 - 11.2021
- Conducted inmate risk assessments for Justice and District Court.
- Reviewed court dates with inmates upon release and provided community resource information.
- Worked closely with Judges, law clerks, county attorneys, public defenders, sheriff's office, and monitoring facilities.
Appointment Representative II
Billings Clinic
11.2018 - 11.2020
- Communicated effectively with patients to maintain patient satisfaction and loyalty.
- Consulted with patients to understand needs and provide ideal solutions
- Answered patient questions, addressed problems and complaints, and assisted in selecting the right provider.
- Assisted patients during selection process and helped choose the right provider to meet individual needs.
- Educated patients on suitable providers and services, and scheduled appointments.
Education
Associate of Science - Sociology
Scott County Community College
Bettendorf, IA05.2012
Master of Science - Government Contracting
Penn State
04.1997
Bachelor of Science - Political Science and Government
University of Northern Colorado
Greeley, CO05.1995
Certificate - Accounting
Morgan Community College
Fort Morgan, CO05.1994
High School Diploma - undefined
Powell High School
Powell, WY05.1991
Skills
- Data management
- Fullcourt Enterprise (1 year)
- QuickBooks
- Contract negotiation expertise
- Project planning
- Microsoft Outlook
- Business development
- Customer service
- Case management
- Accounting
- Google Docs (10 years)
- Microsoft Excel
- Working collaboratively
- Computer skills
- Project management
- Communication skills
- Administrative experience (5 years)
Certification
- CJIN certified
Timeline
Receptionist
Care Animal Center
03.2023 - 03.2024
Office Support Staff
New Horizon Kennel
08.2022 - 03.2023
Probation and Parole support staff
WDOC
12.2021 - 05.2022
Pretrial Services Case Manager
Yellowstone County
02.2021 - 11.2021
Appointment Representative II
Billings Clinic
11.2018 - 11.2020
Master of Science - Government Contracting
Penn State
Bachelor of Science - Political Science and Government
University of Northern Colorado
Certificate - Accounting
Morgan Community College
High School Diploma - undefined
Powell High School
Associate of Science - Sociology
Scott County Community College
Similar Profiles
Braeden PlakeBraeden Plake
Veterinary Shadow at Care Animal CenterVeterinary Shadow at Care Animal Center
Jennifer KidneyJennifer Kidney
Veterinary Technician at Animal Care CenterVeterinary Technician at Animal Care Center
Valerie H. ArmstrongValerie H. Armstrong
Receptionist at Animal Health Care CenterReceptionist at Animal Health Care Center
Nhu PhanNhu Phan
Part Time Student - Software/Data Engineering at Deere & Company World HeadquartersPart Time Student - Software/Data Engineering at Deere & Company World Headquarters
Leanna DoyleLeanna Doyle
Registered Nurse, Emergency Department at MercyOne Genesis Medical CenterRegistered Nurse, Emergency Department at MercyOne Genesis Medical Center