Job Search Status
Open to workDesired start date: Immediately
Open To Work
Bethany Searle
Salt Lake City,UT
Work Preference
Summary
Motivated retail professional with extensive experience in customer engagement and teamwork. Known for strong problem-solving skills and time management, ready to leverage expertise in enhancing customer satisfaction and driving sales outcomes.
Overview
10
10
years of professional experience
Work History
Sales Associate
Smith's Marketplace/ Kroger
Salt Lake City, UT
06.2015 - 05.2022
- Assisted customers in product selection, enhancing shopping experience and driving repeat business.
- Processed transactions efficiently using POS systems, ensuring accuracy and reducing wait times.
- Maintained merchandise displays, optimizing product visibility and encouraging customer engagement.
- Collaborated with team members to achieve sales targets, fostering a positive work environment.
- Trained new associates on store policies and procedures, promoting consistent service quality.
- Monitored inventory levels regularly, contributing to stock management and minimizing shortages.
- Addressed customer inquiries and resolved issues promptly, maintaining high satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Retail Sales Associate
Big Lots Stores, Inc.
Salt Lake City, UT
04.2019 - 08.2019
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring accurate product availability on the sales floor.
- Trained new associates on store policies, procedures, and effective sales techniques.
- Collaborated with team members to create visually appealing merchandise displays that enhanced customer engagement.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Implemented best practices for store organization and cleanliness, contributing to a welcoming shopping environment.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate/Customer Service Cashier
Walmart
350 Hope Ave, Salt Lake City Ut. 84115
11.2013 - 09.2014
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize product visibility and accessibility.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Trained new associates on store policies, procedures, and customer service standards.
- Answered customer questions about sizing, accessories, and merchandise care.
Car Ho/Waitress Trainee
Sonic Drive Thru
Salt Lake City, UT
05.2012 - 08.2012
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Collaborated with team members to maintain smooth operations during peak hours.
- Assisted in training new staff on menu items and operational procedures.
- Managed cash register transactions accurately and efficiently.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Adapted to fast-paced environment while prioritizing customer satisfaction and quality service.
- Contributed to team goals by actively participating in staff meetings and feedback sessions.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
High School Diploma - None
OLYMPUS HIGH
4055 S 2300 E Holladay Utah, 8412402-2014
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Exceptional customer service
- Goal oriented
- Outstanding people skills
Timeline
Retail Sales Associate
Big Lots Stores, Inc.
04.2019 - 08.2019
Sales Associate
Smith's Marketplace/ Kroger
06.2015 - 05.2022
Sales Associate/Customer Service Cashier
Walmart
11.2013 - 09.2014
Car Ho/Waitress Trainee
Sonic Drive Thru
05.2012 - 08.2012
High School Diploma - None
OLYMPUS HIGH