Bethany Wallace
Tucson ,AZ
Summary
Dynamic and dedicated professional with a strong background in customer service at Walmart and Buffalo Wild Wings. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining accuracy, demonstrating integrity and patience in high-pressure environments. Committed to delivering exceptional service and supporting team success.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
Tucson, AZ
10.2022 - Current
- Ensured a prompt response to customers' needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Host
Buffalo Wild Wings
Tucson, AZ
04.2022 - 10.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
High School -
Penn Foster
Online Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Cash register operation
Timeline
Cashier
Walmart
10.2022 - Current
Host
Buffalo Wild Wings
04.2022 - 10.2022
High School -
Penn Foster