Bethnay Paul
Merill Gardens
West Chester,PA
2026
years of professional experience
Dedicated server with exceptional customer service skills, strong multitasking ability, and a commitment to relationship-building. Experienced in conflict resolution and ensuring positive guest experiences.
Work History
Restaurant Hostess
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed the reservation system to optimize seating arrangements and reduce wait times.
- Collaborated with servers and kitchen staff for smooth service flow during peak hours.
- Assisted in training new hosts to maintain high service standards and efficiency.
Server
1 Year 4 Months- Delivered exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed dining room operations, maintaining cleanliness and organization throughout service hours.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Trained new servers on menu items, service standards, and operational procedures.
- Assisted in inventory management by monitoring stock levels and reporting shortages to management.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
Education
Bachelor of Science - Nursing
- deans scholarship
- Omicron Pi Epsilon Member
Skills
Customer service
Strong multitasking
Greeting guests
Active learning
Conflict resolution
Handling complaints
Relationship building
Table bussing
Supply restocking
Reservation planning
Reservations coordination
Timeline
Server
Merill Gardens
04.2024 - 08.2025Read More
Restaurant Hostess
Rolling Stars
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Immaculata Univeristy
Bachelor of Science from Nursing
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