Bettina Pereira

• Delivered exceptional customer service, ensuring guest satisfaction and repeat business
• Trained new staff on menu items and service standards to maintain quality and consistency

• Managed all aspects of daily operations, including budget, inventory, payroll and vendor relations
• Led diverse team of industry professionals, fostering positive atmosphere and high retention
• Coordinated special events, increased social media visibility and local community engagement

• Developed training programs for staff to improve service quality and standards
• Led team meetings to communicate goals, address challenges, and boost performance

• Responsible for scheduling and staffing needs to maintain optimal staffing levels
• Maintained daily operations to ensure a high level of efficiency, consistency, and quality in service
• Managed payroll administration, ensuring timely and accurate salary disbursements to all employees

-Focus on Spanish language studies

-Hospitality program graduate