Beatriz Bombino
Orlando,FL
Summary
Experienced Optometric Technician with excellent attention to detail and communication skills. Committed to helping licensed practitioners deliver top-quality care to patients. Highly competent in using industry standard equipment and instruments to conduct testing under direction of licensed optometrist. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience..
Overview
2
2
years of professional experience
Work History
Optometric Technician
Optical Outlets
Orlando, FL
11.2022 - Current
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Filed paperwork in accordance with HIPAA regulations and office protocols.
- Conducted vision screenings using automated refraction technology.
- Prepared invoices for services rendered and collected payments from patients.
- Scheduled appointments for patients according to their needs and preferences.
- Provided administrative support such as scheduling follow-up visits or sending reminder notices for upcoming appointments.
- Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
- Helped fit contact lenses on customers per doctor's instructions.
- Verified prescriptions written by doctors prior to filling orders.
- Educated patients about the importance of regular eye exams and preventive care measures.
- Contacted insurance companies to verify coverage information prior to treatment.
- Ensured that all medical equipment was functioning properly before use.
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Maintained a clean work environment by sterilizing instruments after each use.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Answered phone calls from customers inquiring about services offered by the practice.
- Checked patient records for accuracy and updated them when necessary.
- Provided exceptional customer service by addressing patient concerns promptly and professionally.
- Performed administrative duties such as scheduling appointments and filing paperwork.
- Assisted patients in finding correct medications, eyeglasses and contact lenses.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Posted refractor receipts, entered data into spreadsheets and alphabetized folders and invoices.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Collaborated with optometrists to develop and implement care plans for patients with chronic eye conditions.
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Trained new staff on optometric testing procedures and clinic protocols.
- Assisted in the adaptation of eyewear, making adjustments for fit and comfort.
- Conducted inventory management for optical frames, lenses, and contact lens supplies.
Education
High School Diploma -
American High Academy
Orlando, FL07-2021
Skills
- Team Leadership
- Issue Resolution
- Scheduling
- Computer Skills
- Orthodontic photography
- Tray Organization
- Chart updating
- Data Entry
- Instrument preparation
- Sterilization techniques
- Patient Education
Timeline
Optometric Technician
Optical Outlets
11.2022 - Current
High School Diploma -
American High Academy