Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betty Pflug

Verona,NY

Summary

Seasoned Customer Associate with [Number] years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

A4TD
04.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Dry Cleaner

Ritter Cleaers
05.2020 - 07.2022
  • Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
  • Sorted and counted articles removed from dryers to fold, wrap or hang items.
  • Used pressing machines and hand irons on appropriate garments.
  • Used hand and machine markers to receive and mark articles for laundry or dry cleaning.

Education

High School Diploma -

Corcoran High School
Syracuse, NY
06.1974

Skills

  • Complex Problem-Solving
  • Calm and Professional Under Pressure
  • Inventory Control

Timeline

Customer Service Associate

A4TD
04.2022 - Current

Dry Cleaner

Ritter Cleaers
05.2020 - 07.2022

High School Diploma -

Corcoran High School
Betty Pflug