Detail-oriented professional with proven expertise in customer service and production processes. Skilled in problem-solving and improving efficiency through quality control audits.
Work History
Cashier
16 Years 6 Months
UGO | 02.1989 - 08.2005
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and provided exceptional service.
Maintained accurate cash drawer and ensured balanced end-of-day reports.
Collaborated with team members to optimize checkout procedures and reduce wait times.
Trained new cashiers on operational procedures and customer service standards.
Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Monitored inventory levels at the register and communicated restocking needs effectively.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Production
H P Pelzer
Reviewed production reports to spot and correct issues early.
Organized work to meet demanding production goals.
Participated in concept and production projects under assigned conditions.
Performed production and field service returns testing and troubleshooting.
Operated various machines used in production processes.
Contributed to the improvement of overall production quality by providing valuable feedback during pre-and post-production meetings.
Received and processed orders for daily Type production.
Pulled Order for Website / Shipping and Receiving
8 Years 5 Months
Cresent Hosiery Mill | 12.2005 - 05.2014
Organized work to meet demanding production goals.
Participated in concept and production projects under assigned conditions.
Worked directly with production personnel to resolve production scheduling issues and conflicts.
Teamed with other production staff to collaborate on final production products and project timelines.
Contributed to the improvement of overall production quality by providing valuable feedback during pre-and post-production meetings.
Improved production processes with thorough quality control audits.
Collaborated with other departments to optimize production workflows.