Summary
Overview
Work History
Education
Skills
Interests
Timeline
SalesAssociate

Betty Manley

Avon Lake

Summary

Dynamic and results-driven professional with a proven track record at Amazon, excelling in order accuracy and efficiency. Adept in customer service and teamwork, I consistently enhance operational performance while ensuring a safe environment. Recognized for reducing fulfillment errors and fostering positive customer relationships, I bring strong problem-solving skills to every challenge.

Overview

10
10
years of professional experience

Work History

Sales Associate

7/11 Convenience Store
12.2019 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Security Officer

Allied Universal Security Services
08.2016 - 10.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Picker/Packer

Amazon
11.2013 - 08.2016
  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
  • Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.

Education

Business

Elyria High School
Elyria, OH
06-1968

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • I participate in low-impact exercises to strengthen core muscles
  • Dancing

Timeline

Sales Associate

7/11 Convenience Store
12.2019 - 03.2024

Security Officer

Allied Universal Security Services
08.2016 - 10.2019

Picker/Packer

Amazon
11.2013 - 08.2016

Business

Elyria High School

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Betty Manley