Betzaida Fernandez
The Bronx,NY
Summary
Proven track record in time management and data entry, demonstrated through successful projects at UNITE HERE Local 100. Excelled in roles requiring exceptional organization skills and team collaboration Skilled in adapting to diverse team environments and delivering results efficiently.
Overview
2
2
years of professional experience
Work History
Receptionist
UNITE HERE Local 100
04.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Assist with administrative work, such as employee reimbursements.
- Managed multiple tasks and met time-sensitive deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Scheduled office meetings and client appointments for staff teams.
Cashier
Walgreens
02.2023 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Political Advertising Campaign and New Organizing
UNITE HERE Local 100
10.2022 - 12.2022
- Increased voter engagement by organizing and executing regular community outreach events.
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Streamlined internal communications processes, facilitating efficient information sharing within the campaign team.
- Organization of new members
Education
High School Diploma -
Escuela Ercilia Pepin
Unnamed Road, 51000, República Dominicana07.2021
Skills
- Data Entry
- Time Management
- Organization skills
- Respectful
- Team Collaboration
- Punctual and Reliable
- Spanish primary language
- Second language English - Level Intermediate
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Receptionist
UNITE HERE Local 100
04.2023 - Current
Cashier
Walgreens
02.2023 - 04.2023
Political Advertising Campaign and New Organizing
UNITE HERE Local 100
10.2022 - 12.2022
High School Diploma -
Escuela Ercilia Pepin
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