Betzy Iniguez
Santa Barbara,CA
Summary
Dedicated Communications student and server with hands-on experience in customer service and fast-paced environments. Proven ability to build relationships, assist customers, and manage multiple tasks while maintaining organization under pressure. Strong communication skills enhance problem-solving and foster positive experiences. Seeking to leverage expertise in a professional setting while gaining valuable experience to support long-term goals in business and entrepreneurship.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Server
Ellie's Mutt Hut
Ukiah, CA
10.2023 - 08.2025
- Delivered excellent customer service, contributing to high levels of customer satisfaction.
- Delivered customer support in fast-paced service settings.
- Responded promptly to customer inquiries and requests, ensuring positive dining experiences.
- Took orders from customers accurately and in a timely manner.
- Entered food and beverage orders accurately and efficiently.
- Worked with team members to support prompt service.
- Trained new servers on menu items and service procedures to enhance team performance.
- Processed cash and credit card payments at point of sale to ensure accurate financial exchanges. accurately while following company procedures for handling cash payments.
- Cleaned and set tables for dining areas to ensure a pleasant guest experience.
- Managed customer inquiries regarding reservations and availability.
Counter Server
Sushi Tyme
Santa Barbara, California
04.2026 - Current
- Welcomed guests warmly and provided expert service to enhance their dining experience.
- Processed customer transactions efficiently at cash registers.
- Responded promptly to customer inquiries and requests for additional items or services.
- Ensured timely delivery of food orders to maximize guest satisfaction.
- Communicated effectively with kitchen staff to ensure orders were fulfilled quickly and accurately.
- Maintained a clean, organized and stocked work station.
- Served meals and beverages promptly to enhance guest experience.
- Bussed and reset tables in an orderly fashion.
- Monitored inventory levels and restocked supplies as needed during shifts.
Education
High School Diploma -
Ukiah High School
Ukiah, CA06-2024
Some College (No Degree) - Communications
Santa Barbara City College
Santa Barbara, CA09-2026
Skills
- Customer Engagement
- Team Collaboration
- Cash Handling
- Order Accuracy
- Multitasking/Organization
- Positive and Professional
- Customer Service
- Time Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- California State Seal of Biliteracy
Timeline
Counter Server
Sushi Tyme
04.2026 - Current
Server
Ellie's Mutt Hut
10.2023 - 08.2025
High School Diploma -
Ukiah High School
Some College (No Degree) - Communications
Santa Barbara City College