Beulah Dillon
Paintsville,KY
Summary
Dedicated professional with a proven track record at Lowe’s Home Improvement, excelling in customer service excellence and cash handling. Demonstrated reliability and professionalism, significantly enhancing customer satisfaction and loyalty. Skilled in managing transactions with utmost accuracy and providing empathetic customer assistance, consistently receiving positive feedback.
Overview
9
9
years of professional experience
Work History
Cashier
Lowe’s Home Improvement
04.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cleaning Contractor
Aces Cleaning Services
02.2016 - 05.2024
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Provided excellent customer service by addressing client concerns promptly and professionally.
Cashier
Foodlion Grocery Store
08.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Johnson Central
Paintsville, KY05.1987
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Cash Register Operation
- Professionalism and Courtesy
Timeline
Cashier
Lowe’s Home Improvement
04.2023 - Current
Cashier
Foodlion Grocery Store
08.2021 - 06.2022
Cleaning Contractor
Aces Cleaning Services
02.2016 - 05.2024
High School Diploma -
Johnson Central
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