Beverlee Musselwhite
Vancouver,WA
Summary
Dedicated professional with a proven track record of enhancing customer satisfaction and streamlining checkout processes at McDonald's. Expert in cash handling and customer service excellence, demonstrating strong work ethic and empathy. Achieved high accuracy in transactions, contributing significantly to store sales goals. Skilled in team collaboration and maintaining positive customer relationships.
Overview
4
4
years of professional experience
Work History
Cashier
Safeway
02.2024 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Front End Cashier
McDonald's
01.2023 - 03.2023
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
Garden Associate Home Depot
Home Depot
05.2022 - 10.2022
- Worked outdoors in weather conditions to care for plants and serve customers.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained walkways and paths throughout gardens for safe navigation.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests. Next
Host
Chilli's Grill & Bar
10.2021 - 02.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest. I
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Online Personal Shopper
Walmart
11.2020 - 05.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO07-2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
- Team collaboration
Timeline
Cashier
Safeway
02.2024 - 06.2024
Front End Cashier
McDonald's
01.2023 - 03.2023
Garden Associate Home Depot
Home Depot
05.2022 - 10.2022
Host
Chilli's Grill & Bar
10.2021 - 02.2022
Online Personal Shopper
Walmart
11.2020 - 05.2021
Bachelor of Science - Criminal Justice
Colorado Technical University
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