Beverley Reynolds
Toney,AL
Summary
Driven professional with a track record of enhancing team productivity and customer satisfaction at Goodwill Industries. Excelled in customer service and problem-solving, significantly improving store operations and client relations. Demonstrated strong teamwork and collaboration, contributing to a positive work environment and efficient problem resolution.
Overview
7
7
years of professional experience
Work History
Sales Associate
Goodwill Industries
2020.10 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Special Education Student Aide
John Adams Middle School
2018.09 - 2020.10
- Maintained a safe and supportive atmosphere within the classroom setting, addressing any concerns or incidents in a timely and effective manner.
- Contributed to a team-based approach within the special education department, sharing resources and best practices with colleagues for continuous improvement efforts.
- Supported classroom teachers in maintaining an orderly learning environment by addressing behavioral issues promptly and effectively.
- Maintained accurate records of student progress, enabling timely communication with parents and guardians regarding achievements and challenges.
Utility Operator
Cinram Manufacturing
2018.01 - 2018.11
- Enhanced safety procedures by conducting regular inspections of utility systems and reporting any concerns or issues.
- Participated in ongoing training programs to stay current with industry best practices and maintain technical expertise in utility operations management techniques.
- Collaborated with other departments to coordinate utility usage, minimizing disruptions to plant operations.
- Promoted teamwork among staff members, fostering a positive work environment conducive to high productivity levels.
Education
Associate of Arts - Hospitality
School of Hospitality
Ocho Rios Jamaica05.2015
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Goodwill Industries
2020.10 - Current
Special Education Student Aide
John Adams Middle School
2018.09 - 2020.10
Utility Operator
Cinram Manufacturing
2018.01 - 2018.11
Associate of Arts - Hospitality
School of Hospitality
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