Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Beverley Smith

Kansas City,MO

Summary

Proactive and detail-oriented professional with proven experience at MYERS NURSING HOME as a Front Desk Receptionist. Excelled in delivering first-rate customer service and maintaining data confidentiality. Demonstrated exceptional time management and problem-solving skills, enhancing office efficiency and visitor satisfaction.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

MYERS NURSING HOME
09.2022 - Current
  • Greet guests at front desk and engaged in welcoming conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Education

High School Diploma -

Mile Gully High
Jamaica
08-1983

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Problem-solving skills
  • Team collaboration
  • Inventory control
  • Data confidentiality

Languages

English
Professional Working

Timeline

Front Desk Receptionist

MYERS NURSING HOME
09.2022 - Current

High School Diploma -

Mile Gully High
Beverley Smith