Beverly I. Galvez

Hours worked: Full time & Part-time

Achievements/Tasks:

• Finished FLETC basic training and obtained certificate.
• Familiarized with computers/new technology.
• Collaborated with team members to enhance efficiency in screening processes and reduce wait times.
• Has knowledge of airport operations.
• Conducted thorough security screenings of passengers and baggage to ensure compliance with federal regulations.

Supervisor: Paul Arreguin - (720) 939-4371

Hours worked: Part-time

Achievements/Tasks:

• Took On the job training for Airport safety and procedures of working below the wing.
• Acquired Customs seal.
• Coordinated baggage handling processes to minimize delays and enhance service quality.
• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.

Hours worked: Full time

Achievements/Tasks:

• Retail experienced and learned how to cross-sell and up-sell.
• Delivered exceptional customer support through effective communication and problem resolution techniques.
• Cashier experience.
• Familiarized self with company's overall system.
• Carried out Opening and Closing tasks for the store.
• Participated in customer service training for internal teams to share knowledge and experience and improve quality of customer service.

Supervisor: Sheila Blas : (671) 644-0149