Beverly "Jane" Boyer
Laurens,SC
Summary
Positive attitude, teachable team player with a demonstrated record of success in work with people during life-threatening, high stress situations. I am willing to do what it takes to learn a new craft and help customers reach their dreams.
Overview
35
35
years of professional experience
Work History
Shift Supervisor
Columbia County Department of Public Safety
Bloomburg , PA
1992.10 - 2018.03
- Monitored staff performance to ensure quality standards were met.
- Created work schedules for staff while adhering to labor laws and budget constraints.
- Developed training plans for new employees in order to ensure they had a comprehensive understanding of their job duties.
- Coordinated with local law enforcement agencies on procedures for responding to emergency situations.
- Updated policies and procedures as needed based on best practices or changes in technology.
- Trained new staff members on how to use computer systems used by the center.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Used radio, telephone and computer system to update first responders with new information.
- Mentored junior team members and managed employee relationships.
Youth Leader
New Birth Ministry Church
Bloomburg , PA
1999.11 - 2012.05
- Taught Bible study classes to high schoolers.
- Coordinated summer camps and other recreational activities.
- Created lesson plans for Sunday School classes.
- Initiated fundraising campaigns for youth ministry programs.
- Facilitated small groups focused on discipleship development.
- Encouraged participation in community service projects.
- Gathered church members to aid community emergency or crisis response.
- Visited, counseled, and prayed with church members to provide pastoral care.
Assistant Manager
Great American Cookies
Muncy , PA
1988.11 - 1992.01
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Operated ovens and other equipment to bake products according to established recipes.
- Rotated stock as needed to keep freshness intact.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
Communications Technician
Tampa Police Department
Tampa , FL
1983.06 - 1987.10
- Documented all communications received via phone or radio transmissions accurately.
- Created incident reports and maintained records of all incoming calls and dispatches.
- Processed requests for assistance from law enforcement personnel while following proper protocol.
- Utilized a computer-aided dispatch system to track unit locations, responder availability, and update incident statuses.
- Responded promptly to inquiries from citizens, law enforcement, and other agencies.
- Received emergency calls from the public and dispatched appropriate personnel to handle incidents.
- Coordinated communication between multiple agencies when responding to complex incidents.
- Assisted with investigations by providing detailed call logs and recordings as requested.
- Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
Education
Youth Ministry
Berean University
On Line Non Degree Program1997-01
High School Diploma -
Central Columbia Senior High School
Bloomsburg, PA1982-06
Skills
- Training and mentoring
- Complaint resolution
- Handling Escalations
- Performance Evaluations
- Decision-Making
- Skilled multi-tasker
- Time Management
References
References available upon request.
Timeline
Youth Leader
New Birth Ministry Church
1999.11 - 2012.05
Shift Supervisor
Columbia County Department of Public Safety
1992.10 - 2018.03
Assistant Manager
Great American Cookies
1988.11 - 1992.01
Communications Technician
Tampa Police Department
1983.06 - 1987.10
Youth Ministry
Berean University
High School Diploma -
Central Columbia Senior High School
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