Beylan Wimsatt
Owensboro,KY
Summary
Dynamic and results-driven professional with extensive experience in customer service at Gabe's. Proven ability to enhance customer satisfaction through effective communication and empathy. Skilled in cash handling and maintaining accurate transactions, while fostering relationships that encourage repeat business. Committed to operational excellence and team collaboration to drive store success.
Overview
12
12
years of professional experience
Work History
Cashier
Gabe's
Owensboro, KY
03.2025 - Current
- Implemented effective loss prevention strategies to minimize shrinkage.
- Collaborated with team members to ensure seamless store operations.
- Handled returns and exchanges while adhering to company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Built relationships with customers to encourage repeat business.
Team Member
JOANN Fabrics and Crafts
Owensboro, KY
08.2021 - 03.2025
- Assisted customers with product selection, enhancing shopping experience and ensuring satisfaction.
- Maintained store organization and cleanliness, supporting efficient operations and customer accessibility.
- Collaborated with team members to execute promotional displays, attracting customer engagement and sales.
- Operated cash register accurately, processing transactions swiftly to reduce wait times for customers.
- Assisted with inventory counts and stocking of merchandise.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted customers in selecting merchandise best suited to needs.
- Improved customer satisfaction by quickly helping each person find desired items.
Cashier
Dollar Tree
Owensboro, KY
08.2014 - 08.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Stocked shelves and organized merchandise to enhance store presentation.
- Trained new staff on operational procedures and customer service standards.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Applied Science - Culinary Arts
Owensboro Community And Technical College
Owensboro, KYAssociate of Science - Meteorology
Owensboro Community And Technical College
Owensboro, KYSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Cash register operation
- Product restocking
- Refunds and exchanges
- Empathy and patience
- Basic math
- Honest and dependable
Timeline
Cashier
Gabe's
03.2025 - Current
Team Member
JOANN Fabrics and Crafts
08.2021 - 03.2025
Cashier
Dollar Tree
08.2014 - 08.2020
Associate of Applied Science - Culinary Arts
Owensboro Community And Technical College
Associate of Science - Meteorology
Owensboro Community And Technical College