Beyonka Anderson
Smithfield,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Trainable, with great communication skills, always willing to learn new skills.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant
Jareh Healthcare
Durham, NC
12.2020 - Current
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Multitasking doing laundry, preparing meals
Molder
Penn Compression Moulding
Smithfield, NC
11.2022 - 07.2023
- Weighed mixes accurately to decrease waste by minimizing excess and removed material.
- Organized raw materials to streamline production.
- Observed automatic molding machines to quickly correct malfunctions or material jams.
- Interpreted and adhered to blueprints and added specifications according to product needs.
- Trimmed and shaped fiberglass molds to given specifications.
- Designed quality assurance methods and detailed inspections for completed products.
- Introduced time-saving techniques to cut down on production time.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Certified Nursing Assistant 2
Vidant Medical Center
Greenville, NC
10.2015 - 02.2020
- Answered signal lights, bells or intercom systems to determine resident needs.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Customer Service Representative
Convergys
Greenville, NC
02.2014 - 10.2015
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Consulted with customers to resolve service and billing issues.
Education
Nursing
East Carolina University
Greenville, NCSkills
- Customer Service
- Assisting With Personal Grooming
- Care Plan Implementation
- Compassionate
- Preparing Meals
- Product Packaging
Timeline
Molder
Penn Compression Moulding
11.2022 - 07.2023
Certified Nursing Assistant
Jareh Healthcare
12.2020 - Current
Certified Nursing Assistant 2
Vidant Medical Center
10.2015 - 02.2020
Customer Service Representative
Convergys
02.2014 - 10.2015
Nursing
East Carolina University
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