Julie Hobart
Farmington,NY
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
12
12
years of professional experience
Work History
Owner/Operator
Healing Hands Wellness Studio
Victor , NY
06.2016 - Current
- Managed day-to-day business operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Devised processes to boost long-term business success and increase profit levels.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Created and monitored promotional approaches to increase sales and profit levels.
- Trained and developed team members to build human capital.
- Managed day-to-day business operations
Massage Therapist
Clifton Springs Hospital
Clifton Springs, NY
11.2005 - 11.2011
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Created marketing advertisements to increase awareness of services and boost sales.
- Advised clients on lifestyle changes to improve alignment, posture and gait for better long-term wellness.
- Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning session.
Education
Associate of Science - Applied Science
Finger Lakes Community College
Canandaigua, NYHigh School Diploma -
Red Jacket High School
Shortsville, NYSkills
- Supplier Monitoring
- Team Leadership
- Program Optimization
- Financial Statement Review
- Staff Scheduling
- Customer Service Management
- Verbal and Written Communication
- Employee Motivation
- Administrative Management
Timeline
Owner/Operator
Healing Hands Wellness Studio
06.2016 - Current
Massage Therapist
Clifton Springs Hospital
11.2005 - 11.2011
Associate of Science - Applied Science
Finger Lakes Community College
High School Diploma -
Red Jacket High School