Dependable Front Office Coordinator with several years of experience and comprehensive knowledge of using and maintaining modern computer systems. Successful at multitasking and cultivating long-term relations with clients through best-in-class customer service. Looking to bring integrity and hard work to a new office.
Overview
7
7
years of professional experience
Work History
Front Office Coordinator
Marietta Facial Plastic Surgery, Laser & Aesthetics Center
Marietta, GA
03.2021 - 05.2025
As one of the first voices and faces patients encounter in a high-end fee-for-service practice, excellent written and verbal communication with a personable disposition is always a must.
Ongoing duties included, but were not limited to:
New employee training
Prepared invoices, letters, memos, and other documents as required by management.
Assisted with filing paperwork both electronically and manually.
Organized meetings between staff members on behalf of management.
Took initiative to resolve customer complaints quickly and efficiently.
Provided administrative support to front office team members.
Monitored inventory levels of office supplies and placed orders when necessary.
Ensured accuracy of data entry into the computer system.
Performed light housekeeping duties around the office area such as tidying up reception area and restocking supplies.
Attended training sessions to stay updated on new policies and procedures.
Scheduled appointments for clients and visitors.
Responded to customer inquiries via telephone or email in a professional manner.
Developed strong relationships with customers to ensure satisfaction with services provided.
Managed office personnel schedules and implemented coverage for increased work demands or unexpected absences.
Implemented office policies and procedures to improve efficiency and compliance.
Front Office Coordinator
Buckhead Pediatric Dentistry
09.2019 - 03.2021
Server • Trainer
The Cheesecake Factory
07.2018 - 02.2021
Education
High School Diploma -
North Atlanta High School
05-2013
Skills
Computer Proficient
File/Records Maintenance
Microsoft Office
Time Management
Excellent Written/Verbal Communication
Sales & Customer Satisfaction
Experienced Staff/ New Hire Training
Quick and Eager Learner
Timeline
Front Office Coordinator
Marietta Facial Plastic Surgery, Laser & Aesthetics Center