Elizabeth Morales
Houston,TX
Summary
I am looking to expand my opportunities. I’m Committed and motivated worker with exceptional customer service and strong decision-making skills. Strong work ethic and professional demeanor with the drive to succeed.
Overview
9
9
years of professional experience
Work History
Medical Front Office Coordinator
Family Medicine Specialist
Katy, Texas
01.2023 - Current
- Managed patient scheduling and appointment coordination for efficient office operations.
- Greeted patients and visitors in a professional and friendly manner.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Communicated effectively with other healthcare staff members regarding patient care plans.
Receptionist Assistant
Comme Cardiovascular
Richmond, TX
06.2021 - 12.2022
- Welcome patients to front desk and engaged in friendly conversations while conducting check-in process.
- Trained new staff on office procedures, insurance processes and medical terminology. Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Property Manager
Public Storge
Houston, TX
11.2016 - 05.2021
- Managed all day-to-day activities involving tenant's. Collected monthly rental fees, deposits and payments
- Developed and managed a highly skilled on-site staff through effective recruitment, training and motivation.
- Conducted unit tours for potential tenants and answered questions about property.
- Established and implemented monthly goals.
Education
High School Diploma - Harris
Contemporary Learning Center HS
05.2010
Skills
- Excellent Customer Service
- Fluent in English and Spanish
- Administration and Management
- Computer Proficient
- Strong interpersonal skills
- Dedicated Team Player
Timeline
Medical Front Office Coordinator
Family Medicine Specialist
01.2023 - Current
Receptionist Assistant
Comme Cardiovascular
06.2021 - 12.2022
Property Manager
Public Storge
11.2016 - 05.2021
High School Diploma - Harris
Contemporary Learning Center HS