Hrudayesh Lobhe
Nashville,TN
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Server
Grand Hyatt Hotel
05.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Guest Service Associate
Hotel Centre Point
02.2022 - 04.2024
- Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Welcomed and acknowledged guests with smile, eye contact, and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores 50%.
- Walked through properties to maximize guest safety and clear areas of trash and debris.
- Responded to guest inquiries to maximize guest satisfaction.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained accurate and up-to-date records of guest information.
Education
Hotel Management - Hotel Management
ICE Collage of Hotel Managment
Mumbai03.2025
High School Diploma -
K.R. KOTKAR COLLAGE OF SCIENCE
MUMBAI04.2022
Skills
- Order delivery practices
- Supply Restocking
- Food Running
- Safe Food Handling
- Table Bussing
- Order Management
- Guest Engagement
- Beverage Preparation
- Table Setting
- Sales expertise
- Service prioritization
- Professional Appearance
- Point of sale operation
Languages
English
Full Professional
German
Professional Working
Marathi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Server
Grand Hyatt Hotel
05.2024 - Current
Guest Service Associate
Hotel Centre Point
02.2022 - 04.2024
Hotel Management - Hotel Management
ICE Collage of Hotel Managment
High School Diploma -
K.R. KOTKAR COLLAGE OF SCIENCE
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