Tijah McGriff
Gainesville,Florida
Summary
Multi-Market Community Manager with 6 successful years of meeting occupancy and delinquency targets while hyper focusing on expense control. Strong Operator.
Overview
6
6
years of professional experience
Work History
Community Manager
Core Spaces
Gainesville, Florida
05.2023 - Current
- Managed a 661 tenant /201-unit student housing community
- Contributed to a ~5% rent growth rate for the AY 2023-2024 at the Gainesville site
- Managed $5,612,800 in revenue and ensured 0% month-over-month delinquency
- 12 Direct Reports
- Subcommittee leader within the Women Innovations Network, spotlighting exceptional women in the organization and industry, celebrating their achievements, dedication, and enthusiasm
- Assisted in managing student housing communities in Tampa, Orlando, Tuscaloosa and Auburn markets
- Executed accurate accounting month-end reports.
Traveling Associate Community Manager
Core Spaces
Gainesville, Florida
07.2022 - 05.2023
- Managed operations for a 414 tenants/109-unit student housing community, overseeing move-ins, move-outs, and security deposit collections, and preparing move-out statements
- Maintained a 0% delinquency rate MoM by diligently handling rent collection and addressing tenant concerns promptly
- Traveled to assist in managing student housing communities in Orlando, Tampa, East Lansing, and Gainesville markets, contributing to operational efficiency and consistency across locations
- Successfully coordinated turn vendors while adhering to budget constraints, ensuring efficient turnover of units
- Processed monthly invoices for vendors and contractors promptly, ensuring accuracy and on-time payments while fostering positive vendor relationships
- Trained and mentored 5 other associate community managers, supporting their professional development
- 3 of these individuals were subsequently promoted to community manager positions based on their demonstrated skills and contributions.
Senior Leasing Professional
Greystar Property Management
Gainesville, FL
01.2021 - 04.2022
- Monitored competitors' prices and services in order to remain competitive.
- Analyzed market trends to determine appropriate rental rates for each property.
- Trained new employees on best practices for leasing operations.
- Coordinated showings of available properties with potential tenants.
- Ensured compliance with Fair Housing laws and regulations.
- Developed marketing plans to promote available rental units.
- Prepared monthly reports on occupancy rates, rent collections, and other metrics related to leasing activities.
Senior Leasing Professional
Pierce Education Properties
Gainesville, Florida
09.2018 - 01.2021
- Coordinated move-in and move-out procedures including inspections and cleaning services.
- Performed regular site visits to check on conditions of the premises.
- Developed strategies to increase occupancy levels through effective marketing campaigns.
- Provided customer service support to ensure satisfaction throughout the tenancy period.
- Reviewed applications from prospective tenants; conducted background checks and credit history reviews.
- Ensured that all paperwork was completed correctly prior to signing leases.
- Maintained accurate financial records related to rental income and security deposits.
- Monitored competitors' prices and amenities; updated pricing accordingly to remain competitive.
- Increased occupancy through dynamic marketing initiatives.
Education
Bachelor of Science - Public Relations
University of Florida
Skills
- Yardi Voyager
- Entrata
- Microsoft Office
- Google Workspace
- ClickUp
- Pigment- Budgeting Software
- Canva
- Adobe Creative Cloud
References
References available upon request.
Timeline
Community Manager
Core Spaces
05.2023 - Current
Traveling Associate Community Manager
Core Spaces
07.2022 - 05.2023
Senior Leasing Professional
Greystar Property Management
01.2021 - 04.2022
Senior Leasing Professional
Pierce Education Properties
09.2018 - 01.2021
Bachelor of Science - Public Relations
University of Florida
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