Bhoomi Shah
Murfreesboro,TN
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
16
16
years of professional experience
Work History
Customer Service Cashier
Daily Stop Market
01.2024 - 07.2024
- Utilized POS system to handle customer cash and credit card transactions with an 98% accuracy.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer transations ensuring proper handling of $4000 per shift
- Handled cash with high accuracy and took care to check bills for fraud.
Client Manager
Saathi Tradelink
08.2008 - 01.2017
- Ensured customer satisfaction with patience and a positive attitude with a 99 percent customer satisfaction rate
- Pitching products to new and existing clients and closing sales
- Maintaining business relationships with over 25+ return business customers
- Drove client acquisition efforts that resulted in $50,000+ in new business revenue.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Education
Diploma in Human Resource Management -
Ahmedabad Management Association
Ahmedabad, India 04.2010
BBA -
N R Institute of Business
Ahmedabad, India 05.2008
Skills
- Product Merchandising
- Customer Satisfaction
- Drawer management
- Guest Services
- Cash Handling
- POS System Operation
- Customer Complaint Resolution
Languages
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Software
Microsoft Word
Microsoft Excel
Timeline
Customer Service Cashier
Daily Stop Market
01.2024 - 07.2024
Client Manager
Saathi Tradelink
08.2008 - 01.2017
Diploma in Human Resource Management -
Ahmedabad Management Association
BBA -
N R Institute of Business
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