Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bianca A Castillo

Los Fresnos

Summary

Experienced food service professional skilled in managing daily operations, elevating service quality, and upholding strict standards of hygiene and safety. Recognized for fostering strong team collaboration and consistently delivering results through adaptable problem-solving and dependable leadership. Proficient in staff training, inventory control, and providing exceptional customer service.

Overview

13
13
years of professional experience

Work History

Food Service Supervisor

SpaceX
10.2021 - Current
  • Oversee all breakroom operations on and offsite
  • Lead FSS through operation changes and site expansion
  • Monitor cold and hot production data
  • Work with vendors for all catered meals
  • Create and track vendor purchase orders
  • Maintain FSS fleet vehicles
  • Maintain breakroom equipment
  • Work closely with supporting teams to successfully run breakroom operations
  • Work with development and construction teams for future builds
  • Assist with site catered events
  • Update monthly breakroom item portion of the catering report

Hospitality Lead

SpaceX
03.2021 - Current
  • Overlook breakroom presentation and work side by side with porters and food service specialist to keep up with department’s standard
  • Maintain good waste record of cold/hot production meals
  • Keep track of supplies and product to maintain par levels
  • Assist in set up/break down of catering events
  • Update Catering Billing Report every month
  • Create and order signage for site per request
  • Assisted the team in the transition from catered meals to in house meal

Food Service Specialist

SpaceX
09.2020 - 03.2021
  • Restock breakrooms with beverages and meals
  • Took the initiative in owning small events we’d have across the site
  • Coordinated the setup of large events such as SN8 Launch Party and a 60 people team builder out at the beach
  • Assisted in the opening of our kitchen
  • Assisted in the opening of the café
  • Kept track of employee Food Handler Certificates

Bartender

80’s Bar & Grill
01.2020 - 06.2020
  • Offered guests bar specials
  • Came up with new drinks for bar menu

Food and Beverage Coordinator

Beach Park at Isla Blanca
01.2020 - 06.2020
  • Managed payroll for the F&B department
  • Maintained the monthly billing report
  • Stepped in as MOD when needed
  • Supported with kitchen quarterly inventory
  • Assisted with POC troubleshooting and updating

Food & Beverage Supervisor

Schlitterbahn Beach Resort
01.2019 - 01.2020
  • Overlooked 2 bars, 1 food outlet and a beachside restaurant
  • Kept track of inventory to keep our product up to par
  • 15 direct reports which included bartenders, barbacks, servers and catering staff
  • Set up and broke down catering events
  • At the end of the summer season, was nominated “Supervisor of the Year”

Manager in Training

Feldmans Market Center
08.2016 - 12.2018
  • Started as a receiver, transferred over to wholesale and learned how to run the cash register
  • Learned how to open/close the store
  • Handled store money and would do bank run for morning deposits
  • Learned to detail merchandise and up sale product
  • Assisted with training new hires
  • Trained in multiple stores from South Padre Island, Port Isabel and Brownsville

Food & Beverage

Schlitterbahn Beach Waterpark
06.2012 - 08.2016
  • Started as a hostess, moved to server, learned how to bartend
  • Was introduced to caterings
  • Catered to 1000 students from 3-10 different outlets at one time
  • Catered weddings, company meetings, holiday parties
  • Waterpark hosted one of the largest EDM concerts during spring break and I assisted in the set up and staffing
  • Bartended in 1 of the 25 bars we had for the 2500 plus person concert
  • Took on caterings as a lead
  • I had 10 catering members on my team

Education

TSTC -

01.2017

TSC -

01.2014

High School -

James Pace High School
06.2013

Skills

  • Staff supervision
  • Customer service and assistance
  • Strong multitasking
  • Banquet operations
  • POS system operation
  • Technical skills
  • Staff training and development
  • Safe food handling
  • Team player attitude

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Food Service Supervisor

SpaceX
10.2021 - Current

Hospitality Lead

SpaceX
03.2021 - Current

Food Service Specialist

SpaceX
09.2020 - 03.2021

Bartender

80’s Bar & Grill
01.2020 - 06.2020

Food and Beverage Coordinator

Beach Park at Isla Blanca
01.2020 - 06.2020

Food & Beverage Supervisor

Schlitterbahn Beach Resort
01.2019 - 01.2020

Manager in Training

Feldmans Market Center
08.2016 - 12.2018

Food & Beverage

Schlitterbahn Beach Waterpark
06.2012 - 08.2016

TSC -

High School -

James Pace High School

TSTC -

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Bianca A Castillo