Bianca Arias
Brooklyn,NY
Summary
Dedicated service provider and problem solver committed to assessing and addressing the needs of assigned customers. Focused on ensuring client success through detailed plans providing worldly experiences. Skilled in POS systems and Microsoft Office use. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Wax Specialist
European Wax Center
12.2021 - Current
- Contributed to increased salon revenue by cross-selling additional services and retail products during appointments.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
- Implemented customized marketing strategies tailored towards target demographic resulting in increased clientele.
- Developed loyal following of clients by providing high-quality costumer service and maintaining 65-85% rebooking.
Server
Dallas BBQ Restaurant
09.2016 - 11.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Processed sales transactions accurately and efficiently, including cash and card payments using POS system.
Server/Trainer
Rocco’s Tacos & Tequila Bar
08.2017 - 03.2020
- Memorized menu and ingredients, maintained cleanliness in dining area providing exceptional costumer service, giving guest a positive dining experience.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
Education
Licensed Aesthetician - Master Aesthetician
Christine Valmy International School For Esthetics, Skin Care & Makeup
New York, NY11.2021
Skills
- Customer Service
- Strategic sales knowledge
- Teamwork and Collaboration
- Microsoft Office
- POS Systems and Ordering Platforms
Timeline
Wax Specialist
European Wax Center
12.2021 - Current
Server/Trainer
Rocco’s Tacos & Tequila Bar
08.2017 - 03.2020
Server
Dallas BBQ Restaurant
09.2016 - 11.2022
Licensed Aesthetician - Master Aesthetician
Christine Valmy International School For Esthetics, Skin Care & Makeup
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