Bianca Benton
Pegasus Residential
Waxahachie,TX
9
years of professional experience
Dynamic Community Manager at Pegasus Residential with a proven track record in enhancing resident satisfaction through effective engagement initiatives and strategic leasing processes. Skilled in vendor management and daily operations, I excel at optimizing occupancy rates while fostering strong tenant relationships, ensuring compliance, and maintaining property excellence.
Work History
Community Manager
1 Year- Managed social media platforms to effectively communicate updates and engage with residents online.
- Facilitated community engagement initiatives to enhance resident satisfaction and foster connections.
- Coordinated events and activities, promoting participation among residents for a vibrant community atmosphere.
- Assisted in maintaining property appearance through regular inspections and reporting maintenance needs.
- Assisted with daily residential operations and tenant support
- Coordinated tenant communications, including inquiries, complaints, and service requests
- Supported leasing activities: property tours, application processing, and lease preparation
- Maintained records of rent payments, deposits, and financial transactions
- Scheduled and supervised maintenance and repair work with contractors and vendors
- Conducted regular property inspections to ensure safety and compliance
- Enforced property rules and regulations to maintain a safe living environment
- Monitored vacancy rates and collaborated on marketing strategies
- Prepared reports on occupancy, rent collection, and maintenance issues
- Ensured compliance with laws, regulations, and company policies
Leasing Manager
1 Year 2 Months- Managed leasing processes to optimize occupancy rates and meet property goals.
- Developed and maintained strong relationships with prospective tenants to enhance customer satisfaction.
- Conducted market analysis to inform competitive pricing strategies and improve leasing performance.
- Oversaw lease administration, ensuring compliance with regulations and company policies.
Licensed Benefit Advisor
1 Year 9 Months- Analyzed client needs to recommend tailored benefits solutions
- Educated clients on complex insurance products and policies
- Streamlined enrollment procedures, improving overall client satisfaction
- Collaborated with team members to enhance service delivery processes
Assistant Property Manager
4 Years 4 Months- Managed lease administration processes, ensuring accuracy and compliance with regulations.
- Implemented property marketing strategies, enhancing online presence and attracting prospective tenants.
- Supervised maintenance staff, providing guidance to optimize service delivery and tenant satisfaction.
- Coordinated tenant communications to address inquiries and resolve issues efficiently.
- Assisted in budget preparation and expense tracking to maintain financial health of properties.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Center Sales Manager
1 Year 5 Months- Led sales team to achieve performance targets through strategic planning and execution.
- Analyzed market trends to identify growth opportunities and optimize product offerings.
- Developed training programs to enhance staff expertise and improve customer service levels.
- Streamlined operational processes, resulting in improved efficiency and reduced costs.
- Oversaw loan applications and ensured audit compliance
- Managed scheduling, cash audits, and budgeting
- Demonstrated understanding of P&L statements
Education
High School Diploma
- Honor Roll
- 3.5 GPA
- Ranked in Top 10% of class
Skills
Leasing and sales
Fair housing regulations
Operations management
Daily operations management
Tenant communications
Vendor management
Payment processing
Community engagement
Timeline
Community Manager
Pegasus Residential
06.2025 - 06.2026Read More
Leasing Manager
Asset Living
04.2025 - 06.2026Read More
Licensed Benefit Advisor
Willis Towers Watson
07.2023 - 04.2025Read More
Assistant Property Manager
Sunridge Management Group
03.2019 - 07.2023Read More
Center Sales Manager
Advance America
10.2017 - 03.2019Read More
Waxahachie High School
High School Diploma
Read More