Bianca Bourque
Mesa,AZ
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Suddenly Slimmer Med Spa
12.2022 - Current
- Performed reconciliation tasks including receipt checking and input, updating spreadsheets and finding any discrepancies
- Counted all inventory and updated system counts
- Did product ordering
- Worked front desk dealing with clients in person and via phone
- Appointment scheduling
- Training new employees.
Floor Manager
Arizona Dynamics Gymnastics
07.2022 - 11.2022
- Head of staff during main operation hours
- Overlooked all recreational classes and staff
- Created lesson plans and curriculum for classes
- Class and rotation scheduling
- Disciplinary Committee
- Training of any new hires and also conducted training clinics for further education of existing staff
- Filled in for staff when needed
- Parent communication.
Kids Club Manager
EoS Fitness
01.2022 - 03.2022
- Head of kids club staff
- Overlooked all check in and out
- Maintained safety protocols
- Scheduling of staff.
Assistant Manager
KTR Chandler
08.2020 - 11.2021
- Managed staff on day to day tasks
- All new staff front desk and safety protocol training
- Created curriculum for classes offered
- Hiring
- Handled all leads for new customers
- Conflict Resolution for both customers and staff
- Daily cleaning
- Morning preschool instructor
- Work with outside programs to create events for the facility.
Competitive Gymnastics Coach/ recreational coach
Scottsdale Gymnastics & Trampoline
09.2017 - 03.2020
- Lead recreational coach
- Coached Xcel up to gold
- Lead open gym staff and activities
- Camp and special events lead
- Basic front desk tasks
- Helped create lesson plans
- Trained new coaching staff.
coach/front desk
The little gym of scottsdale
01.2017 - 05.2017
Education
High school diploma -
Tigard High School
Tigard, OR06.2016
Skills
- Office experience
- Office management
- Front desk
- Calendar management
- Data entry
- Typing
- Phone etiquette
- Sports coaching (7 years)
- Management (4 years)
- Experience with children (10 years)
- Fundraising
- Appointment Scheduling
- Office Administration
- Data Entry
- Bookkeeping
Timeline
Administrative Assistant
Suddenly Slimmer Med Spa
12.2022 - Current
Floor Manager
Arizona Dynamics Gymnastics
07.2022 - 11.2022
Kids Club Manager
EoS Fitness
01.2022 - 03.2022
Assistant Manager
KTR Chandler
08.2020 - 11.2021
Competitive Gymnastics Coach/ recreational coach
Scottsdale Gymnastics & Trampoline
09.2017 - 03.2020
coach/front desk
The little gym of scottsdale
01.2017 - 05.2017
High school diploma -
Tigard High School
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