Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Bianca Depalo

Weston,FL

Summary

Dynamic professional with a proven track record at Pet Wants, excelling in customer service and inventory control. Skilled in fostering client relations and enhancing customer satisfaction through effective problem-solving and team collaboration. Demonstrated ability to manage tasks efficiently, ensuring high-quality service delivery and workplace organization.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Massage Luxe Spa
05.2024 - 07.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Sales Associate

Pet Wants
01.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Manager

Pet Wants
01.2023 - 05.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Server

Wings In Weston
06.2018 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Cypress Bay High School
Weston, FL

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Problem-solving skills
  • Team collaboration
  • Appointment scheduling
  • Scheduling
  • Verbal and written communication
  • Confidentiality handling
  • Inventory control
  • Problem-solving
  • Punctual and reliable
  • Call answering and routing
  • Customer and client relations

Volunteering

- Nursery work at Christ Covenant Church

- Sunday School Teaching at Christ Covenant Church

- Farm work at Happi Farm

Timeline

Front Desk Receptionist

Massage Luxe Spa
05.2024 - 07.2024

Sales Associate

Pet Wants
01.2023 - 05.2024

Manager

Pet Wants
01.2023 - 05.2024

Server

Wings In Weston
06.2018 - 12.2022

Cypress Bay High School

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Bianca Depalo