Bianca Foresta
123 Nantasket Rd. Hull,MA
Summary
Dedicated individual interested in gaining experience in the human services field, and providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Resident Assistant
St. John's University
08.2022 - Current
- Enhanced resident experience by promptly addressing concerns and resolving conflicts within the community.
- Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Nanny
The Grady Family
01.2020 - 01.2024
- Provided childcare for a 10-year-old boy with autism.
- Coordinated transportation arrangements for extracurricular activities, doctor appointments, and other necessary engagements.
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self-regulation.
Crew Member
Dunkin' Donuts
05.2022 - 09.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Bachelor of Science - Health And Human Services
St. John's University
Jamaica, NY05.2025
Skills
- Student Advisory
- Student Leadership
- Mental Health Awareness
- Diversity and Inclusion
- Documentation and Reporting
- Time Management
- Public Speaking
- Residential Support
- Resolution-Oriented
Timeline
Resident Assistant
St. John's University
08.2022 - Current
Crew Member
Dunkin' Donuts
05.2022 - 09.2023
Nanny
The Grady Family
01.2020 - 01.2024
Bachelor of Science - Health And Human Services
St. John's University
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