Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Bianca Gordon

Albuquerque,NM

Summary

Highly-dependable individual with sound understanding of medical laws and ethics. Superior communication and organization skills. Possessing personable, honest and compassionate demeanor.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Outpatient Clerk

UNM Hospitals Dermatology Clinic
Albuquerque, New Mexico
04.2023 - Current
  • Communicated with patients with compassion while keeping medical information private.
  • Managed daily operations of the outpatient clinic front desk.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Scheduled and confirmed patient appointments and consultations.
  • Answered phones, responded to inquiries, and directed calls appropriately.

Housekeeper

The Black Diamond Lodge
Durango, CO
02.2022 - 08.2022
  • Changed bed linens and towels, tidied up rooms.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Followed safety procedures when handling hazardous materials.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.

Food and Beverage Manager

Purgatory Ski Resort
Durango, CO
03.2019 - 01.2022
  • Ensured adherence to local health codes by inspecting kitchens regularly for cleanliness and safety compliance.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Achieved cost-savings by developing functional solutions to problems.

Education

GED -

Durango Adult Education Center
701 Camino Del Rio #301, Durango, CO, 81301
12-2018

Skills

  • Patient Scheduling
  • Appointment Management
  • Patient Relations
  • Healthcare Knowledge

Certification

  • Certified Raft Guide in the State of Colorado

References

References available upon request.

Timeline

Outpatient Clerk

UNM Hospitals Dermatology Clinic
04.2023 - Current

Housekeeper

The Black Diamond Lodge
02.2022 - 08.2022

Food and Beverage Manager

Purgatory Ski Resort
03.2019 - 01.2022

GED -

Durango Adult Education Center

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