Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Bianca Lynn

Harvey,LA

Summary

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Manager

Create A Cig
07.2020 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Supervised guests at front counter, answering questions regarding products.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.

Stay At Home Mother

Self-employed
01.1997 - 07.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Successfully managed and cared for a household of five.
  • Maintained schedules and organized household.
  • Volunteered for school events and functions.
  • Volunteered as Treasurer for 257th Transportation Company Family Readiness Group.
  • Volunteered with La Frontera Behavioral Heath.

Clerical Specialist

Nuvelle Designs
03.2007 - 05.2010
  • Improved office efficiency by streamlining filing systems and organizing documents.
  • Provided exceptional customer service over phone calls and emails, resolving issues quickly for satisfied clients.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Maintained and updated office records, both digital and physical.

Forensic Autopsy Technician

Pima County Forensic Science Center
07.2005 - 02.2007
  • Performed proper forensic autopsies.
  • Maintained communication with doctors, staff, and all forms of law enforcement.
  • Updated and maintained files.
  • Obtained fingerprints for State and Federal AFIS Databases.
  • Obtained and processed X-rays.
  • Maintained proper chain of custody for evidence in accordance with State laws.
  • Provided clerical support.
  • Maintained a safe and sanitary work environment within OSHA regulations.

Patient Care Technician

Tucson Medical Center
02.2003 - 07.2005
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Performed Unit Clerk duties for night shift.

Education

Patient Care Technician Certificate -

Tucson College
Tucson, AZ
01.2003

Nurse Assistant Certificate -

Tucson College
Tucson, AZ
06.2002

High School Diploma -

Salpointe Catholic High School
Tucson, AZ
05.1995

Skills

  • Staff Management
  • Sales Management
  • Product Management
  • Conflict Resolution
  • Customer Service
  • Professional and Courteous
  • Scheduling and Coordinating
  • Document Management
  • Organizational Skills
  • Office Equipment Operation
  • Confidentiality Maintenance
  • Meticulous Attention to Detail

Accomplishments

  • Increased monthly sales by 35% over a two year period.
  • Top seller for Black Friday for three years in a row.
  • Guest speaker at the Summer Institute for Behavioral Health in Sedona, Arizona.

Certification

Responsible Vendor License

Timeline

Manager

Create A Cig
07.2020 - Current

Clerical Specialist

Nuvelle Designs
03.2007 - 05.2010

Forensic Autopsy Technician

Pima County Forensic Science Center
07.2005 - 02.2007

Patient Care Technician

Tucson Medical Center
02.2003 - 07.2005

Stay At Home Mother

Self-employed
01.1997 - 07.2020

Patient Care Technician Certificate -

Tucson College

Nurse Assistant Certificate -

Tucson College

High School Diploma -

Salpointe Catholic High School

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