Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bianca Morais

Port Saint Lucie,FL

Summary

Dynamic and dedicated professional with experience at Breathe Healthier Air and Shake ‘n’ Cow, excelling in customer service and cash handling. Proven ability to enhance office efficiency and foster teamwork. Skilled in point of sale systems and adept at resolving customer inquiries, ensuring a positive experience while maintaining high operational standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Office Assistant

Breathe healthier air
Stuart, Florida
07.2025 - Current
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Assisted in the development and implementation of office policies and procedures.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Facilitated communication within the office and with external partners.
  • Provided customer service, addressing inquiries and resolving issues promptly.

Crew Member

Shake 'N' Cow
Port Saint Lucie, FL
05.2023 - 07.2025
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Maintained an organized work area to ensure efficient operations.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Upheld high standards of productivity and quality in operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Education

High School Diploma -

Saint Lucie West Centennial High School
Port Saint Lucie, FL
05-2025

Skills

  • Cash handling
  • Customer service
  • Point of sale systems
  • Inventory management
  • Cashier operations
  • Time management
  • Multitasking and organization
  • Interactive communication skills
  • Teamwork and collaboration
  • Willingness to learn
  • Salesmanship
  • Resilience and persistence
  • Office administration
  • Communication skills
  • Problem resolution
  • Data entry

Certification

  • CPR
  • Serve Safe

Timeline

Office Assistant

Breathe healthier air
07.2025 - Current

Crew Member

Shake 'N' Cow
05.2023 - 07.2025

High School Diploma -

Saint Lucie West Centennial High School