Bianca Rodriguez
North Oxford,MA
Summary
Highly motivated and committed Medical Assistant with proven history of performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Medical Assistant
ReadyMED Urgent Care
09.2020 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Reliant Medical Group - Surgery
08.2018 - 09.2020
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Cashier
Burlington Coat Factoy
08.2016 - 09.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
PCA
Elderly Services
01.2013 - 07.2016
- Improved patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Education
License - Cosmetology
Empire Beauty School
Providence, RI10.2023
Certificate - Medical Assisting
Porter And Chester Institute
Worcester, MA07.2018
High School Diploma -
Doherty Memorial High School
Worcester, MA06.2015
Skills
- Patient Scheduling
- Medical Terminology
- Phlebotomy
- HIPAA Compliance
- Procedure Assistance
- Patient Flow Management
- Fluent in Spanish
- Medical Procedures
- Specimens Collection and Processing
- CPR
Timeline
Medical Assistant
ReadyMED Urgent Care
09.2020 - Current
Medical Assistant
Reliant Medical Group - Surgery
08.2018 - 09.2020
Cashier
Burlington Coat Factoy
08.2016 - 09.2017
PCA
Elderly Services
01.2013 - 07.2016
License - Cosmetology
Empire Beauty School
Certificate - Medical Assisting
Porter And Chester Institute
High School Diploma -
Doherty Memorial High School
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