Bianca Rodriguez
Austin,TX
Summary
Dedicated cashier with expertise in customer service and cash handling. Known for maintaining professionalism and resolving conflicts efficiently. Learning to connect with customers and helping them the best way that I can.
Overview
7
7
years of professional experience
Work History
Cashier
HEB Grocery Store
Austin, TX
11.2021 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized checkout areas to enhance customer experience and streamline operations.
- Assisted customers with inquiries, providing product information and resolving issues promptly.
- Balanced cash drawer at shift end, ensuring accuracy in daily financial reporting.
- I also currently work in the business center as I assist customers with bill pay, lottery, sending money
- Knowledgeable in handling large amounts of money
Retail Sales Associate
Foot Locker
Austin, TX
03.2021 - 08.2021
- Monitored inventory levels and restocked items as needed to meet customer demand effectively.
- Provided exceptional customer service by addressing concerns and resolving issues promptly.
- Participated in training sessions to develop product knowledge and improve sales techniques.
- Engaged in promotional activities to increase customer awareness of current sales events and offers.
- Maintained sales floor clean and neat
Retail Sales Associate
Jcpennys
Austin, TX
03.2021 - 06.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store appearance.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout experience.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Speak to customers during sales transactions and sold credit cards
Associate
Safe Place & Rape Crisis Center
Austin, TX
06.2020 - 08.2020
- It was a five week program where I assisted in projects
- Collaborated with team members to develop outreach strategies for community engagement.
- Maintained confidential records, adhering to privacy policies and regulations.
- Conducted research on best practices for crisis intervention techniques.
Human Resources Assistant
City of Austin
Austin, TX
06.2019 - 08.2019
- It was a five week work program with the city of Austin
- Maintained HR databases, ensuring accuracy and confidentiality of employee information.
- Assisted in processing new hire paperwork and maintaining employee records.
- Helped order office materials needed for HR
- Took phone calls and assisted customers/employers
- Filed confidential files for terminated or active employers
- Did office work such as filing, taking phone calls, faxing
Education
Nursing
Texas State University
San Marcos, TX05-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Professionalism and courtesy
- Conflict resolution
- Refunds and exchanges
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier
HEB Grocery Store
11.2021 - Current
Retail Sales Associate
Foot Locker
03.2021 - 08.2021
Retail Sales Associate
Jcpennys
03.2021 - 06.2021
Associate
Safe Place & Rape Crisis Center
06.2020 - 08.2020
Human Resources Assistant
City of Austin
06.2019 - 08.2019
Nursing
Texas State University