Bidemi Alalade
McKinney,TX
Summary
Accomplished Business Manager with a proven track record at Nordstrom NorthPark, enhancing operational efficiency and team productivity through effective leadership and financial management. Skilled in negotiation and customer relationship management, I've successfully implemented change, securing favorable terms and fostering strong vendor relationships without compromising service quality.
Overview
11
11
years of professional experience
Work History
Business Manager
Nordstrom NorthPark
8687 N. Central Expy Level One Dallas, TX 75225
01.2015 - Current
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
Business Manager
Dillards Department Store
Dallas, TX
02.2017 - 01.2018
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Streamlined business processes by implementing new project management tools and techniques.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
Census Agent
Census Bureau
Dallas, TX
02.2014 - 03.2017
- Adapted communication style to accommodate diverse populations within assigned territory, promoting inclusivity and respect during each interaction.
- Participated in ongoing training sessions to stay current on census policies, procedures, and updates from the Census Bureau leadership team.
- Assisted colleagues facing challenges in their own case loads by offering support at problem-solving strategies based on past experiences.
- Ensured timely completion of assignments by effectively managing time and prioritizing tasks based on deadlines and workload.
Education
No Degree - Business
Richland College
Dallas, TX04.2021
Skills
- Financial Management
- Customer Service
- Project Management
- Employee Management
- Business Development
- Customer Relationship Management
- Decision-Making
- Negotiation
- Issue Resolution
- Client Relationship Management
Timeline
Business Manager
Dillards Department Store
02.2017 - 01.2018
Business Manager
Nordstrom NorthPark
01.2015 - Current
Census Agent
Census Bureau
02.2014 - 03.2017
No Degree - Business
Richland College