Bilal Ahmed
Farmingdale
Summary
Proactive manager with leadership abilities, strategic planning expertise, and problem-solving acumen. Excels at assisting senior managers in accomplishing demanding targets by encouraging staff and coordinating resources effectively. Methodical and well-organized approach optimizes coverage and meets operational demands efficiently.
Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Canada Weather Gear
Deer Park
12.2025 - Current
- Assisted in developing marketing strategies for seasonal product launches.
- Coordinated inventory management to optimize stock levels and reduce shortages.
- Trained team members on customer service protocols and product knowledge.
- Monitored sales performance and provided feedback to improve team effectiveness.
- Managed visual merchandising to enhance customer shopping experience and brand image.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Recruited and trained new employees to meet job requirements.
- Conducted thorough audits to ensure compliance with company policies and procedures.
- Reviewed inventory records for accuracy and identified discrepancies in stock levels.
Team Leader
Walmart Supercenter
Farmingdale
01.2025 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Collaborated with other departments to ensure alignment of goals across teams.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Developed operational procedures for replenishment staff, such as restocking shelves according to planograms.
- Coordinated with other teams to reduce backorders, improve fill rates, and maximize efficiency.
- Scheduled shifts for employees based on business needs while taking into account labor costs.
- Managed all aspects of unloading merchandise from trucks including sorting, labeling, and organizing products into designated locations.
- Trained and mentored team members on customer service best practices.
- Conducted regular team meetings to communicate goals and expectations.
- Set specific goals for projects to measure progress and evaluate end results.
Assistant Manager
Dollar Tree
04.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Managed markdowns effectively, minimizing losses while maintaining attractive product presentations.
- Provided ongoing training and support to store staff, elevating their understanding of merchandising best practices.
Branch Manager
Al Fardan Exchange L.L.C.
09.2017 - 04.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Complied with regulatory guidelines and requirements.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
Remittance Incharge (Banking Partner Relationshi)
Al Fardan Exchange L.L.C.
08.2013 - 07.2016
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Monitored partner performance and provided feedback on areas of improvement.
- Developed and implemented strategies to enhance partner relations.
- Prepared and presented reports on status of projects and initiatives.
- Initiated comprehensive training program for junior partners and staff, fostering culture of continuous learning and professional development.
- Maintained detailed records of partner interactions, agreements, and progress toward shared goals.
- Managed a portfolio of strategic partners, ensuring timely execution of joint projects and revenue goals achievement.
- Delivered presentations to both internal teams and external partners showcasing successes, challenges, and future plans.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Traveled internationally to enhance existing partner relationships and secure new partnerships, expanding the company’s portfolio.
Education
Bachelor's Degree - Finance
European International University
Paris, France Skills
- Inventory Management
- Operational Efficiency
- Strategic Planning
- Compliance
- Management
- Project Coordination
- P&L Management
- Relationship Management
- Employee Training
- Branch Management
- Corporate relationship management
- Training and Development
- Global Remittance
- Business partner/ Vendor Management
- Performance evaluations
- Team leadership
Accomplishments
AWARDS - APL Star Award 2nd Runner up
AWARDS - Best Branch Manager 3rd Quarter 2019
AWARDS - Best Branch Manager 4th Quarter 2018
PROJECTS
Emiratization Initiative 2020-2020
Participated in the training and development of various Emirati staff recruited in the
References
Amr Sallam
Languages
English, Urdu , Pashto , Balochi , Sindhi , Arabic and Punjabi
Personal Information
Title: Manager
Additionalinformation
Animal rescue, Astronomy, Fishing, Learning Languages, Sports, Travel, APL Star Award 2nd Runner up, Best Branch Manager 3rd Quarter 2019, Best Branch Manager 4th Quarter 2018, Emiratization Initiative, 2020, 2020, Al Fardan Exchange L.L.C, Participated in the training and development of various Emirati staff recruited in the UAE., Pakistan corridor development, 2013, 2013, Al Fardan Exchange L.L.C, Participate in a special initiative to develop the Pakistan corridor portfolio and business in the UAE by meeting and initiating new business tieups in Pakistan. Achieved a remarkable 400% surge in remittance transactions.
Timeline
Assistant Manager
Canada Weather Gear
12.2025 - Current
Team Leader
Walmart Supercenter
01.2025 - Current
Assistant Manager
Dollar Tree
04.2024 - Current
Branch Manager
Al Fardan Exchange L.L.C.
09.2017 - 04.2024
Remittance Incharge (Banking Partner Relationshi)
Al Fardan Exchange L.L.C.
08.2013 - 07.2016
Bachelor's Degree - Finance
European International University