Results-driven professional with a strong background in customer service and technical support. Proven ability to resolve issues effectively and enhance customer experiences, contributing to a seamless shopping environment.
Overview
2
2
years of professional experience
Work History
Salesperson
Ahmad Kargar
Manassas, VA
06.2025 - 11.2025
Sold eight vehicles during second month, providing exceptional customer service.
Guided customers in product selection and addressed inquiries to enhance shopping experience.
Processed transactions accurately using point-of-sale systems.
Handled customer complaints professionally and resolved issues effectively.
Worked with team members to streamline customer interactions and improve overall shopping experience.
Monitored inventory levels and highlighted new arrivals to drive customer interest.
Accountant
Iram Ahmed
Chantilly, Virginia
06.2024 - 07.2025
Reviewed invoices for accuracy and completeness prior to payment processing.
Managed daily financial transactions and maintained accurate financial records.
Prepared monthly financial statements and reports for internal review.
Desktop Support Junior Network Administrator
Rubeel Muhammad Iqbal
Stafford, Virginia
08.2023 - 09.2024
Installed and configured desktop hardware and software for user workstations.
Provided technical support to end-users via phone, email, and in-person.
Assisted in troubleshooting network connectivity issues across multiple devices.
Maintained accurate documentation of support requests and resolutions.
Collaborated with team members to enhance IT support processes and workflows.