Bill Nguyen
Tampa
Summary
Organized and detail-oriented server with strong track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.
Overview
9
9
years of professional experience
Work History
Restaurant Server
Sushi Cafe
Tampa, FL
02.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed menu knowledge to provide accurate recommendations and enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and service efficiency.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Associate Sales Representative
Tech Data
Clearwater, FL
08.2019 - 07.2020
- Supported sales team in achieving quarterly targets through effective collaboration and communication.
- Managed customer inquiries and provided timely product information to enhance customer satisfaction.
- Worked collaboratively with team members to achieve group goals and improve overall sales performance.
Restaurant Host
Ichiban Sushi
Tampa, FL
02.2017 - 11.2018
- Greeted and seated guests promptly, ensuring excellent first impressions and guest satisfaction.
- Managed reservation systems, optimizing seating arrangements for efficiency during peak hours.
- Collaborated with waitstaff to enhance service flow and communicate guest preferences effectively.
- Provided menu information and answered questions, fostering a welcoming dining experience.
Education
High School Diploma -
Timber Creek High School
Orlando, FLNo Degree - Software Engineering
Flatiron School
OnlineSkills
- Task prioritization
- Team collaboration
- Adaptability and flexibility
- Customer satisfaction
- Organization
- Attention to detail
- Proficient at using computers and software-related applications
- Able to type 90 WPM
Languages
English
Vietnamese
Timeline
Restaurant Server
Sushi Cafe
02.2021 - Current
Associate Sales Representative
Tech Data
08.2019 - 07.2020
Restaurant Host
Ichiban Sushi
02.2017 - 11.2018
High School Diploma -
Timber Creek High School
No Degree - Software Engineering
Flatiron School