Billie Smith
Stronghurst,IL
Summary
Dynamic and customer-focused professional with extensive experience at Stronghurst Foods, excelling in cash handling and customer service excellence. Proven track record of enhancing customer satisfaction and loyalty through effective problem resolution and attention to detail. Committed to maintaining accuracy in transactions while fostering positive relationships with customers.
Overview
19
19
years of professional experience
Work History
Cashier
Stronghurst Foods
07.2025 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Cashier
Fishers Food Center
02.2007 - 07.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Stronghurst High School
Stronghurst, ILSkills
- Customer service
- Cash handling
- Customer service excellence
- Attention to detail
Timeline
Cashier
Stronghurst Foods
07.2025 - Current
Cashier
Fishers Food Center
02.2007 - 07.2025
High School Diploma -
Stronghurst High School