Summary
Work History
Education
Skills
Timeline
Generic

Billie Taylor

Housekeeping/ Retail
Salisbury,MD

Summary

Results-driven professional with extensive experience in housekeeping at Lakeside at Mallard Landing, excelling in deep cleaning and guest relations. Proven ability to enhance customer satisfaction through exceptional service and teamwork, while maintaining high standards of cleanliness and efficiency. Skilled in supply inventory management and committed to delivering quality results.

Results-driven Job Title excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.

Reliable Job Title dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Work History

Housekeeper

Lakeside at Mallard Landing
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Cashier/ Food

Royal Farms
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Stocked, tagged and displayed merchandise as required.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Cashier/ Stocker

Dollar Tree
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Stocker

Walmart
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Store Manager

K&B Toys
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Education

High School Diploma -

Dover Air Force School
Dover, DE

Skills

Cleaning techniques

Housekeeping

Laundry management

Teamwork

Customer service

Residential cleaning

Restroom detailing

Guest relations

Supply inventory management

Customer service-focused

Bathroom cleaning

Deep cleaning expertise

Quality assurance controls

Exceptional time management

Commercial and residential cleaning

Hardworking

Focused and detail-oriented

Multitasking Abilities

Teamwork and collaboration

Timeline

Housekeeper

Lakeside at Mallard Landing

Cashier/ Food

Royal Farms

Cashier/ Stocker

Dollar Tree

Stocker

Walmart

Store Manager

K&B Toys

High School Diploma -

Dover Air Force School

Similar Profiles

CREATE PROFILE
Billie TaylorHousekeeping/ Retail