Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashely Chivers

Dayton,United States

Summary

Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner.

Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.

Dynamic food service professional driven toward continuous improvement and committed to going above and beyond to complete tasks and assist other team members. Well-versed in standard food prep techniques and safe food handling standards.

Proactive professional aiming to fulfill fast food role within dynamic team. Excellent multi-tasker with high attention to detail.

Energetic culinary professional with blend of creativity, passion for food and exceptional cooking skills. Work well as dynamic leader in high-pressure.

Overview

6
6
years of professional experience

Work History

Front Desk Supervisor

Target Hospitality
Orla , TX
06.2020 - 10.2021
  • Coached and developed front office associates.
  • Assisted guests by displaying knowledge of ,man camp property, local attractions and hours of operation of the man camp outlets and services.
  • Processed check-ins and check-outs, created reservations and processed special requests.
  • Coordinated safety meetings for the kitchen staff.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Kitchen Staff Member

Target Hospitality
Orla, TX
01.2019 - 06.2020
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Learned other teammates' work tasks to train as backup.
  • Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.

Lead Housekeeper

Target Hospitality
Orla, TX
06.2018 - 12.2018
  • Managed laundry sorting, washing, drying and ironing.
  • Completed schedules, shift reports and other business documentation.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Evaluated employee performance and developed improvement plans.

Assistant Manager

Golden Chick
San Antonio, TX
02.2016 - 05.2018
  • Led and directed team members on effective methods, operations and procedures.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Packaged takeout orders in proper containers and bagged up for customers.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Education

GED -

GED.com
San Antonio, TX
05.2018

Skills

  • Operations Oversight
  • Policy Enforcement
  • Quality Assurance
  • Computer Reservations Systems
  • Customer Service
  • Employee Training
  • Verbal and Written Communication

Timeline

Front Desk Supervisor

Target Hospitality
06.2020 - 10.2021

Kitchen Staff Member

Target Hospitality
01.2019 - 06.2020

Lead Housekeeper

Target Hospitality
06.2018 - 12.2018

Assistant Manager

Golden Chick
02.2016 - 05.2018

GED -

GED.com
Ashely Chivers